FAQ

FREQUENTLY ASKED QUESTIONS

When are you open and prices?

We have scheduled workshops as listed on our Calendar, and you may also contact us to make an appointment. All bookings are prepaid. 

How early should I show up?

We recommend that you arrive at least 5 minutes before the session to allow for check-in, waiver verification and safety briefing. 

What To Wear

Participants are advised to wear pants, and clothing that you feel comfortable in. Best to have your nails cut too.

How long will it take for me to master the pottery wheel?

Everyone is different. You may progress faster if you practise regularly. Don’t feel bad if you can’t throw a perfect piece on the pottery wheel right away. We have all been there. Plenty of practice is important. Don’t rush yourself, the experience is supposed to be meditative, therapeutic and enjoyable.

How many people are there in a class?

Up to 10 pax for experiential (one-time) classes.

What should I bring with me?

Your ID to verify the waiver and a change of clothes just in case. 

Class placements and transfers

Once payment has been processed, you are booked for the class/course you have specified. You may transfer your place, up to 7 days prior to the start of a workshop or class. Thereafter, an administrative charge of $20 each time you make a workshop transfer.

Private Workshops

Full payment to be made 7 days before actual event. Lessons cancelled within 24 hours or missed/no-show will be forfeited. No refund for cancellation.

Refunds

Any persons unable to complete their course due to illness or injury must inform us before the workshop starts, and a medical certificate is required as proof of inability to attend. Credit will only be given in exceptional circumstances at SG Pottery’s discretion. No refunds will be given.

What if my question is not answered here?

You may contact us via phone or email, or simply fill in the form below. We will get back to you shortly.